Privacy Policy of the website service-online.cloud

Dear User, following consultation of this portal, data relating to identified or identifiable natural persons may be processed. With reference to this data processing, pursuant to art. 13 of the European General Data Protection Regulation (EU Regulation 2016/679), the following information, which validity is not extended for any other external websites consulted by the user through links on this site. By continuing to browse, and by subscribing to the service proposals contained in the various parts of the site (activation of the MyIOT Service, filling in information forms, ...), this general information on data processing, is assumed to be recognised.

DATA CONTROLLER

Giorik SpA - Via Cavalieri di Vittorio Veneto 14 - 32036 Sedico (BL) ITALY - VAT number 00134940253

Email detail: info@giorik.com

TYPES OF DATA PROCESSED

Navigation data: IP address or domain name of the device used to access the service, URLs for the required resources, request date and time, request method, response size, server response code (success, error, etc.) and other data regarding user browser and operating system.
Personal data: User personal data and/or the conductor of the connected machine will be collected and processed such as name, surname, address, e-mail, telephone.
Chronological: date and time of access to the portal and its services, Login and actions performed on the devices connected directly or through the portal.
Technical information: data relating to the process in progress on the connected device, measurements relating to consumption, faults, temperatures, pressures or other process parameters. Data relating to the maintenance program of the machine and information on the geographical position of the machine provided by the interested party. Data relating to the settings active on the remote machine.

TECHNICAL COOKIES

The website uses "technical" cookies only. Technical cookies (session, analytics) are necessary for this website to function and provide the service. They cannot be switched off.

THIRD PARTY SERVICES

A Google Maps plugin is used on the website to integrate maps visualization. The service is managed by Google Inc.
Data processing site: USA
Privacy Policy: https://policies.google.com/privacy

AWS is used for Hosting, data transportation and storage. Services are managed by Amazon Web Services, Inc.
Data processing site: EU
Privacy policy: https://aws.amazon.com/it/privacy/

PURPOSE OF THE PROCESSING needed to provide the Service

The personal data provided by the interested party and/or collected by the connected machines will be processed for the following purposes: Collection, recording, storage, processing, analysis, extraction, comparison, in order to monitor the correct functioning of the connected machines, allow bidirectional telemetry, remote configuration of processes and interfaces, performance analysis for the purpose of improving connected machines.

Other PURPOSES OF THE PROCESSING after obtaining the optional consent

  • to send commercial and/or promotional communication about the products and services of the interested party as well as carry out market research ("Direct Marketing”);
  • to communicate the Data to companies of the group to which the Data Controller belongs or to external companies for data collection and processingservices, which may process them to send commercial and/or promotional communication on products and services of the aforementioned companies, as well as market research ("Third party marketing").

PROCESSING METHOD, PLACE and TIME of conservation

Our Company, as data controller, and each of any external managers as identified above, will manage and archive the personal data collected through the use of the site and its various functions that can be activated at the request of the user with automated and/or paper tools for the time strictly necessary to achieve the purposes for which they were collected or voluntarily communicated by the user.
Specific security measures, as required by art. 32 of Regulation (EU) 2016/679, are observed to prevent the loss of data, illicit or incorrect use and unauthorised access. The data is managed only by personnel authorised by the data controller; In no case will the data be disseminated.
There is NO personal user profiling activity on the aforementioned data.
The management and storage of data is on servers located in the EU. The data are also processed at the operational headquarters of the Data Controller and those of the Managers. The updated list of Managers can always be requested from the Data Controller.

RIGHTS OF THE INTERESTED PARTIES

The interested party has the following rights:

  1. right of access: the right to obtain from the Data Controller confirmation that the data is being processed or not and, in this case, to obtain access to it;
  2. right of rectification and cancellation: the right to obtain the correction of inaccurate Data and/or the integration of incomplete data or the cancellation of data for legitimate reasons;
  3. right to limitation of treatment: the right to request the suspension of treatment if there are legitimate reasons;
  4. right to data portability: the right to receive the data in a structured, commonly used and legible format, as well as the right to transmit the data to another data controller;
  5. right to object: the right to object to the processing of data if there are legitimate reasons, including the processing of data for marketing and profiling purposes, if any;
  6. right to contact the competent data protection authority in case of unlawful data processing.

To exercise the rights recognised by the rules indicated above, you can send your request by email to the Data Controller.

CATEGORIES OF RECIPIENTS of personal data

User data may be communicated by the Owner to third parties which it uses for the purpose of providing activities that are instrumental or otherwise functional to the provision of the Services or the fulfillment of legal obligations. These subjects will be provided only with the information necessary for the performance of the aforementioned activities and will be required to take all security measures for the purposes of data protection in accordance with current legislation. User data may be known by persons in charge of the Data Controller and by regularly designated data processors. In any case, the data will not be disseminated or communicated to third parties, except as provided above and, in any case, within the limits indicated above.

Latest update: February 08, 2021